Security & Privacy Policy

At LeafOpal, your privacy is our priority. We are committed to safeguarding any personal information you share with us while using our website (www.leafopal.com) or social platforms.

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What We Collect:

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We collect only the information necessary to process your order and offer a better experience: - Name, contact number, email, and shipping address - Product preferences and order history - Device/browser data (cookies/session data)
 

We do NOT collect or store payment information like card numbers or bank details.
 

How We Use Your Data:
 

• To process and fulfill your order

• To contact you in case of order/shipping issues

• To send marketing/promotional material (opt-out available)

• To analyze shopping trends and improve our offerings
   

Cookies & Tracking:
 

• We use cookies and session data to enhance your browsing experience and personalize content.
   

• You can disable cookies in your browser settings.
   

Third-Party Sharing:
 

• We never sell or misuse your data.
   

• Data is shared only with trusted partners like logistics and payment providers to fulfill your order.
   

Policy Updates:
 

This policy may be updated as needed. Any changes will be posted on this page without prior notice.
 

By using our site, you agree to our Privacy Policy. If you disagree, please refrain from using the website.

 

 Order Cancellation Policy
 

Orders once placed cannot be cancelled. Each pair is specially crafted and packed for you. Please double-check all details before placing your order.

 

 Size & Fit Disclaimer
 

All our juttis are handmade and may have minor variations in fit. Please refer to our size guide before purchasing. If you’re between sizes, we recommend sizing up for comfort.

 

Product Care
 

Our juttis are handcrafted with intricate embroidery and delicate materials. To ensure their longevity: - Avoid exposure to water or excessive heat. - Clean gently with a soft cloth. - Store in a dry place.

LeafOpal is not responsible for damage caused by improper care or use.

 

Limitation of Liability
 

LeafOpal shall not be held liable for any incidental, indirect, or consequential damages resulting from the use or misuse of our products, courier delays, or third-party service interruptions.

 

Intellectual Property
 

All content on www.leafopal.com including logos, images, designs, and product names are intellectual property of LeafOpal. Unauthorized use, reproduction, or distribution is strictly prohibited.

 

Governing Law & Jurisdiction
 

These Terms & Conditions are governed by the laws of India. All disputes are subject to the exclusive jurisdiction of the courts located in Mohali, Punjab.

 

 Customer Support
 

For any queries, support, or assistance, feel free to reach out:

Email: care@leafopal.com
Phone: +91-XXXXXXXXXX
Timings: Monday to Saturday | 10:00 AM to 6:00 PM IST

 

Thank you for shopping with LeafOpal. Your trust means everything to us.